How can we help?
Nanari is a voice journal that asks you one question about the day you actually had, listens, and writes the entry in your own words. If you need help, you are in the right place.
Contact
The fastest way to reach us is email: aiym182@gmail.com. We are a small studio and we read every message. We usually reply within a couple of days.
Frequently asked
How does Nanari work?+−
Each day it opens with one question drawn from your recent life. You answer out loud (or type), it asks a follow-up or two, and then it turns what you said into a clean journal entry you can keep.
Do I have to talk? I cannot always speak out loud.+−
No. Every step accepts typing instead of voice.
Where are my entries stored?+−
On your device, and in your own iCloud if you have it enabled. We cannot read them.
Can the AI read my journal?+−
Only the parts of a session needed to write your entry are processed, in the moment, and never stored or used for training. Entries you mark private never leave your phone at all.
How do I export my journal?+−
Settings, then Export. You can save everything as JSON or Markdown, with photos included.
How do I bring an old journal in?+−
Settings, then Import. Point it at a Nanari export file and your entries land back on your device with their dates, moods, and photos intact.
How do I manage or cancel my subscription?+−
Subscriptions are handled by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Nanari.
I found a bug, or I have an idea.+−
Please email us. Real feedback from people who use the app is how Nanari gets better.
What languages does Nanari support?+−
English, Portuguese, Spanish, French, German, Italian, Japanese, and Korean. Set your journaling language in Settings; Nanari listens and writes in that language until you change it.
Privacy
Your journal is yours. Read the full Privacy Policy.